Transforming Healthcare Operations Through Intelligent Solutions

Expert medical coding, billing, healthcare outreach, and digital accessibility services — built on 25+ years of enterprise IT experience and a commitment to HIPAA-compliant excellence.

HIPAA Compliant
25+ Years Experience
Microsoft Certified
WCAG 2.1 AA Specialists
ICD-10 Certified

Company statistics

25+

Years IT & Healthcare Experience

98%

Claims Accuracy Rate

50+

Healthcare Organizations Served

30%

Average Denial Rate Reduction

WCAG

2.1 AA Certified Audits

24/7

U.S.-Based Support

End-to-End Healthcare Business Solutions

Integrated services designed to reduce administrative burden, increase reimbursements, expand patient access, and ensure digital equity — within national compliance standards.

Core Service

Medical Coding & Billing

Maximize reimbursements, minimize denials, and stay fully compliant with CMS, ICD-10, CPT, and HCPCS standards through our comprehensive Revenue Cycle Management services.

  • ICD-10-CM/PCS & CPT Coding — All Major Specialties
  • Electronic Claims Submission — Medicare, Medicaid & Commercial
  • Denial Management, Appeals & A/R Recovery
  • Eligibility & Benefits Verification
  • Payment Posting & Daily Reconciliation
  • OIG-Aligned Compliance Auditing
  • Patient Billing, Statements & Collections
  • EHR Integration — Epic, Athena, eCW, Kareo

Healthcare Outreach Programs

Bridge the gap between underserved communities and the care they need. We design, launch, and manage targeted outreach programs that drive health equity and meet regulatory requirements.

  • Community Health Needs Assessment (CHNA) Support
  • Multi-Channel Patient Engagement Campaigns
  • Care Coordination Program Design
  • SDOH & Health Equity Initiatives
  • Federal & State Grant Writing (HRSA, CDC, CMS)
  • Outreach Analytics & Impact Reporting
  • Telehealth Enablement for Remote Populations

Healthcare IT & Systems Integration

Modern healthcare runs on connected, secure technology. We build and maintain the digital infrastructure that today's providers need to operate efficiently and compliantly.

  • EHR Implementation & Optimization
  • HL7 & FHIR API Integration
  • HIPAA-Compliant Data Management & Security
  • Microsoft Dynamics 365 for Healthcare
  • Telehealth Platform Integration
  • Revenue Cycle Technology Consulting

Business Intelligence & Analytics

Turn your healthcare data into actionable decisions with real-time dashboards, denial trend analysis, and KPI scorecards tailored to your organization.

  • Revenue Cycle Performance Dashboards
  • Denial Trend Analysis & Predictive Modeling
  • Outreach Program ROI Reporting
  • Payer Mix & Collections Analytics
  • Regulatory Compliance Reporting
  • Executive KPI Scorecards
New Service

Digital Accessibility Audits & Remediation

WCAG 2.1 AA compliance audits and hands-on remediation for healthcare websites, patient portals, and digital tools — so every patient can access your services and your organization stays protected.

  • WCAG 2.1 AA / Section 508 Compliance Audits
  • ADA Title II & III Risk Assessment
  • Patient Portal & EHR Accessibility Review
  • Automated + Manual Expert Testing
  • Remediation Roadmap & Issue Prioritization
  • Screen Reader & Assistive Technology Testing
  • Ongoing Monitoring & Annual Re-Certification

Digital Accessibility Audits & Remediation

For healthcare organizations, digital accessibility is not optional — it is a federal legal requirement and a moral imperative. Every patient deserves equal access to your services online.

Most Healthcare Organizations Don't Know What Their Patients Can't Access

A patient who is blind cannot book an appointment on your portal. A patient with a motor disability cannot complete your intake form. A patient who is deaf receives no information from your telehealth video.

Federal law now requires you to fix this. Under the ADA and the HHS final rule, healthcare organizations receiving federal funding must meet WCAG 2.1 Level AA. BNG Solutions gives you the audit, the roadmap, the remediation support, and the documented proof.

26%
of U.S. adults live with a disability — all deserve equal access to your digital services
97%
of healthcare homepages have detectable WCAG failures, per WebAIM research
Every
Patient
Deserves equal digital access — accessibility is an ongoing standard of care, not a project with a finish line

How We Work

We identify every barrier before your patients — or your regulator — do.

  • We map your full digital footprint — every patient touchpoint your organization owns.
  • We find what automated tools miss. Our certified specialists navigate your site exactly as a blind, motor-impaired, or cognitively disabled patient would.
  • We prioritize by business risk, not just technical severity. You receive a clear ranked action list.
  • We hand your team a fix, not just a finding — with plain-language explanation and developer-ready guidance.
  • We test on the devices your patients actually use — desktop, tablet, and mobile across both major operating systems.
  • We verify and sign off — a written conformance statement your legal team can stand behind.

Every Patient Touchpoint, Covered

A barrier anywhere in your digital experience is a patient turned away and a compliance gap exposed.

  • Your public website — the first impression every patient has
  • Patient portals and online scheduling — where barriers most directly block access to care
  • Intake forms, consent documents, and clinical PDFs
  • Mobile apps — tested on real devices, not simulators
  • Telehealth platforms — ensuring virtual care is equally accessible care
  • EHR patient-facing modules
  • Email communications and outreach campaigns
  • Videos — captioning, audio descriptions, and transcripts

Your Legal Protection, Documented

Our audits are structured around the specific federal laws your organization is subject to.

  • ADA Title II & III — the primary basis for accessibility litigation against healthcare organizations
  • HHS Section 504 & ACA Section 1557 — nondiscrimination requirements for federally funded organizations
  • Section 508 — required for federal contracts or procurement relationships
  • Texas EIR / TAC 206 & 213 — mandatory for Texas state agency vendors
  • WCAG 2.1 AA — the technical standard that satisfies all of the above
  • Level A
  • Level AA — Federal Standard
  • Level AAA

The Patients We're Protecting

26% of U.S. adults live with a disability. We test for every federal disability category so your organization can confidently say: every patient we serve can access us.

  • Patients who are blind or have low visionWho rely on screen readers to navigate your portal, schedule appointments, and read care instructions
  • Patients who are deaf or hard of hearingWho need captions, transcripts, and visual alternatives to access your telehealth and video content
  • Patients with motor disabilitiesWho cannot use a mouse and depend entirely on keyboard navigation to interact with your forms
  • Patients with cognitive or learning disabilitiesWho need clear language, predictable layouts, and forms that don't time out
  • Older adult patientsOften managing multiple combined impairments — among the highest users of healthcare services

What You Receive

Every BNG Solutions accessibility engagement delivers a complete, actionable package — not just a score.

Audit Report

Full issue inventory mapped to WCAG criteria, severity levels, and affected user groups

Remediation Roadmap

Prioritized fix list with developer-ready code examples and estimated effort per issue

VPAT / ACR

Voluntary Product Accessibility Template for federal procurement and public disclosure

Re-Test & Sign-Off

Verification testing after remediation with written conformance statement

Staff Training

Team training on accessible content creation, design, and development practices

Accessibility Statement

Publicly publishable accessibility statement and ongoing monitoring plan

Digital accessibility is now a permanent federal requirement. The HHS final rule affirms that any organization receiving federal funds must continuously meet WCAG 2.1 Level AA. Accessibility is not a one-time project — it is an ongoing obligation that evolves as your digital presence grows.

  • ADA Title II
  • ADA Title III
  • Section 508
  • HHS Section 1557
  • Section 504
  • WCAG 2.1 AA

Connecting Communities to Care

BNG Solutions designs and manages healthcare outreach programs that go beyond awareness — we build the infrastructure, workflows, and partnerships that move populations into care and keep them there.

  • Health Equity
  • SDOH Programs
  • FQHC Support
  • Grant Compliance
  • CHNA Reporting
  • Care Coordination

Our Outreach Framework

  1. Assess

    Community Health Needs Assessment, SDOH data collection, and population risk stratification to define priorities.

  2. Design

    Custom program design — channels, referral pathways, care coordination workflows, and grant-aligned deliverables.

  3. Launch

    Multi-channel execution: digital, print, and telephonic outreach — reaching patients where they are.

  4. Measure

    Real-time dashboards, outcome reporting, and funder-ready compliance documentation.

Built on a Foundation of Compliance

Every service we deliver is aligned with federal and state healthcare regulations. Our clients trust us to keep their organizations protected and accessible.

HIPAA / HITECH

All data handling, transmission, and storage meets federal privacy and security standards

CMS Guidelines

Coding and billing practices adhere to current CMS policies for Medicare and Medicaid

WCAG 2.1 AA

Digital accessibility audits and remediation aligned to the federal standard

ICD-10-CM/PCS

Current-year code sets applied across all medical coding engagements

OIG Framework

Audit and monitoring practices modeled on Office of Inspector General best practices

Microsoft Certified

Recognized expertise in Dynamics 365 and enterprise healthcare platform integration

Healthcare Organizations We Partner With

  • Physician & Group Practices
  • Federally Qualified Health Centers (FQHCs)
  • Community Health Organizations
  • Behavioral Health Providers
  • Home Health & Hospice Agencies
  • Urgent Care Centers
  • Telehealth Companies
  • Hospital Systems & Specialty Clinics
  • Substance Use Disorder Providers
  • Nonprofit Health Organizations

25 Years of Expertise. One Trusted Partner.

BNG Solutions is a U.S.-based integrated business solutions firm specializing in healthcare technology, medical billing, revenue cycle management, community health outreach, and digital accessibility compliance. We empower small and mid-sized organizations to operate with the efficiency and precision of industry leaders.

Tailored Solutions

No one-size-fits-all packages. Every engagement is designed around your specific organization, payer mix, and community needs.

Dedicated Partnership

You work with a dedicated team, not a call center. U.S.-based account management with direct access to specialists.

Measurable Outcomes

Transparency and accountability in everything we do. Monthly reporting on KPIs, denial rates, collections, and outreach impact.

Compliance & Standards Commitment

  • HIPAA / HITECH — Full privacy and security compliance across all service lines
  • WCAG 2.1 AA — Digital accessibility audits and remediation to federal standard
  • ADA Title II & III — Compliance guidance for public-facing digital services
  • CMS billing and coding regulations — Medicare, Medicaid, and commercial
  • ICD-10-CM/PCS current-year code sets applied to all coding engagements
  • OIG Compliance Program — auditing, monitoring, and training
  • Microsoft Certified Professional — Dynamics 365 & enterprise integration
  • HL7 & FHIR data interoperability standards

Ready to Elevate Your Healthcare Operations?

Whether you need to reduce claim denials, launch a community health outreach program, or get a digital accessibility audit — BNG Solutions is your trusted partner.

Call Us

We'd love to hear from you

866-965-8330

Email Us

We respond within one business day

info@bng.solutions

Business Hours

Mon – Thu: 8:30 AM – 9:30 PM EST
Friday: 8:30 AM – 6:30 PM EST

Service Area

Serving healthcare organizations across the United States. Remote and on-site engagements available nationwide.

Schedule a Consultation

Tell us about your organization and we'll be in touch within one business day.

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Your information is confidential and HIPAA-safe.